My time for working as a Barista at Starbucks is coming to end (thank God!). It has been an incredibly tough year for me, but I wanted to reflect on what I learned through this process. So, let me get a cup of coffee (Starbucks of course) and we’ll get going.

First of all, let me give a little lead in into the circumstances that brought me to Starbucks in the first place. Since 2006, I had been a full-time freelance photographer/photo assistant/digital tech/photo retoucher/web designer. Yes, when you’re freelance you must wear a lot of hats. Well, the economy started to die, and I had this beautiful girl I wanted to start saving for marriage with, so I started looking for jobs. I had several promising jobs in photography that all proceeded to fall through. I was still doing the photo thing, but I only made $450 total in the month of February. Finally I had an amazing opportunity to interview to become Gov. Sonny Perdue’s personal photographer. I walked out of that interview thinking I had it. Perhaps when they said, “We’ll call you in two days to let you know for sure, but we’ll start looking to get you some business cards,” I thought it was as good as mine. I also had an interview with Starbucks after that. The manager there said that if the government job fell through, he’d love to hire me. Well two days turned into two weeks then they finally called and said, “We’re so sorry, but we had to reorder our budget and can’t afford to hire anybody right now.” So I called up Starbucks and told them I accepted their job offer, and honestly I was really depressed.

I went from doing what I love, the freedom of setting my own schedule, the pace I was used to, and making decent money (when I worked) to getting up at 4am making rich people’s coffee for $7 an hour. So in 4 hours of work, I made roughly $28 when I was used to making at least $150 for that same amount of time. Or another way of looking at it, I could make more in one day of photo work than I could in about two weeks at Starbucks. But this post isn’t about that. It’s about what I learned. After just two weeks there, I had two significant conversations (neither of which I initiated) with different people about what it means to have a relationship with God vs a religion. I had been there just two weeks! So here is the first thing I learned:

If I’m not willing to work at Starbucks or (fill in the blank), then God is not going to want to use me anywhere else.

It was an issue with Pride. I was too proud to work at Starbucks. Once I realized that, everything changed. My attitude changed. I was grateful (as much as one can be getting up at 4am). This was the most important lesson I learned while working as a Starbucks Barista.

I also learned about working long, and working hard, and seeing what I was made of.

I started working at Starbucks in March. In June, I got hired at the Apple Store. For the first three weeks of working Apple, I was doing about 70 hours a week between jobs. I got up at 4am, was at Sbux by 5am, worked there until 1pm, then worked at Apple from 2-10pm. I don’t recommend working those kind of hours, but I learned I can do what it takes. Even still, I have been averaging around 60 hours a week for the past 6 months. It’s still crazy to think, as I’m driving home around 7-7:30pm that I have been working since 5am. Part of my leaving Starbucks is a need for balance between work and life.

Consequently another thing I learned was Desperation.

Some people think being desperate isn’t a good thing, but it can be. I was desperate for God’s strength; I needed it to make it through the day. I was desperate for God’s Word; I needed it to renew my mind. As my energy depleted during the week and after being blasted by 80-90 customers an hour just for a latte, I had to refocus. My 1 hour between jobs became a sacred moment. I sit in my truck in the parking lot, because it’s the only place I’m by myself all day. It’s where I beg God to renew my mind, change my heart, and prepare me to get blasted by customers about computers, iphones, etc for another 8 hours.

I learned I need community, badly.

I actually came back and added this part, because it’s true. Working so many hours, I have isolated myself while being surrounded by people at the same time. I work, I go home, I eat, I go to sleep, then I do it again the next day. I have become starved for community outside of work. I learned this by seeing its absence in my life. I’m terrible at community, I realize that. But, I see it’s importance and necessity and am fighting hard to get it back.

Finally, I learned to move quickly.

I can’t tell you how many times I’ve been almost burned by spilt coffee. Now that I mention it, I also can’t count how many times I have been burned now by coffee. I’ve also learned how to fling scalding coffee off my hand.

It’s been a great experience working at Starbucks, but I’m definitely glad it’s come to an end. Maybe I’ll end up back there again, and if I do, I pray my attitude is that of gratefulness, hard work, and eager expectation for what I’ll learn during that time around.

7 Responses to “What I learned as a Starbucks Barista”

  1. Josh,

    I know I’m not your dad, but I feel like a proud father reading your words today. (I guess I’ll just have to settle for being your friend…okay, your friend who is old enough to be your dad.)

    Great, GREAT, perspective on this past year. Among other things, it proves that it certainly wasn’t a wasted year. Congratulations on “making it”, and being able to move on with a healthy mind-set, and a hungry/healthy heart.

    Good luck with your puruit of the community thing. Maybe Apple could get you a spot in Savannah…. We’re kinda into that community thing, too!! Plus, I know a REALLY cool band that’s always looking for additional talented musicians…. Haha! Now that you might have a little extra time for a change, remember you’ve always got a room if you want to make a run down to the coast! Dee & I would love to see you. We love you, and are proud of you.

    Doug

  2. Uh, that was supposed to say “pursuit of the community thing” (“pursuit” with an “s”). It really uck when that key tick…. Or, I need to improve my proof-reading….

    Doug

  3. Josh,

    This is a wonderful blog post. I have learned so much about myself from reading your musings and reflections. Thanks for being an awesome friend and I am glad that 4am will not be calling your name for a while! Perspective and Intentionality are the resounding themes of the blog and I love those two themes! :)

  4. As your dad, I am also proud of you. I am grateful that God comforted you and taught you through all of the experiences you had this year. 2009 is not a year I look fondly on for any of our family, yet God has grown us in His likeness because of it.

    And you got me hooked on Starbucks coffee. Italian roast is still the best.

  5. What I thought I wanted and what I got instead leaves me broken and grateful … broken and somehow peaceful … broken and faithful …

    such important lessons to learn. such TOUGH lessons to learn. This year has been a ‘sifting year’ for our whole family – Beth Moore says it’s like Jesus is saying “We have places to go and this isn’t coming with us so we’re sifting it on out…” Can’t wait to see where you’re ‘going’ with Jesus and thanking Him for the way you have been faithful to ‘strengthen your brothers’(and your sister!) — Luke 22:31-32

  6. Wow, I am so grateful and proud to be your Mom, Josh! It has been so tough this year to watch you have to go through what you have gone through, but like the rest of this family of ours (strange as we may be) I have been so touched to see what God has been doing in you and through you. As I reflect back over this past year we have all gone through, I am reminded once again that we all need to “live in the light of forever” and we have seen you doing that…at Starbucks at 5:00am and Apple at 7:00pm. I am so thankful that you have come to experience God even more as the “One Who lifts your head”, your strength, and your joy. I love you and am so proud of you. Hey…you finally got me to drink coffee. Cinnamon Dolce Lattes Rock!

  7. hey — i just stumbled across this as i was searching for a song…. and i was intrigued.. mostly because i am currently a starbucks barista…. i moved from a fancy advertising job to unemployed… and decided a few hours of hard work and some insurance was well worth it!!! it’s good to hear i’m not alone in feeling too proud to serve coffee at 5am to overpaid and poss less educated snobs… thanks for the blog…. but i’m wondering… is it all together wrong to slip the annoying suit a little decaf every now and again?

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